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Tuling Admission CRM module

Enquiry Intake

Capture walk-in and digital enquiries with source tracking — then assign to counsellors without a shared inbox free-for-all.

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About this module

Enquiry intake is the top of the funnel. Tuling Admission CRM makes capture and assignment a desk workflow so leads do not die in WhatsApp.

Capabilities

  • Reception & counsellor capture

    Front desk and admission desks log enquiries with program interest, contact, and channel.

  • Source & campaign fields

    UTM / channel data travels with the lead so later reporting is not guesswork.

  • Automatic assignment

    Round-robin or load-balanced routing to counsellors with an assignment audit trail.

  • Follow-up tasks

    Every enquiry gets callable follow-ups — not a sticky note on one telecaller’s desk.

FAQ

Frequently asked questions